Services/Facilities

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Facilities

Facilities

Information Desk

The information desk offers help in everything including airport guidance, sightseeing, lodging, and directions to various locations. Don't hesitate to visit the information desk if you are in need of any help.
LocationFirst Floor Arrival Lobby
Operating Hours6:30-Arrival of last flight
Enquiries0978-67-1174(Information Desk)

Primary Functions/Services

  • Guidance to facilities within the airport
  • Guidance/intermediary for sightseeing, public transportation, lodging, etc.,
  • Currency exchange (US Dollars, South Korean Won, Euros to Yen)
  • Domestic Travel Insurance and International Travel Insurance Processing
  • Please arrive with time to spare as processing can take some time.
  • Copy/Fax Service
  • Fax machine fee: send/receive 1 copy/150 yen (transmissions to toll-free numbers are 1 copy/100 yen)
  • Copy machine fee: B&W all sizes 1 copy/30 yen
    Color 1 copy/50 yen (A4/B5)
    1 Copy/60 yen (B4)
    1 Copy/80 yen (A3)
  • Rentals for baby strollers and wheelchairs (Passengers in need of strollers and wheelchairs can go to their airline counter for rentals)
  • Battery chargers (1000 yen)
  • Bike pump rental (Free)
  • Announcements
  • ※ For reservations, items forgotten on aircraft, etc., please contact the appropriate airline.

Observation Deck

Enjoy watching aircrafts land and take off while looking out at the ocean beyond the runway. On clear days you can see Shikoku!
The deck is not limited to people seeing off or picking up passengers. Anyone can enjoy the beautiful views to their heart's content. (no charge)
Facilities: benches, tables, restrooms, binoculars (100 yen, 1.5x magnification)
Wheelchair accessible. Accessible bathroom is on the 3rd floor in restaurant row
Location3rd Floor
Operating HoursBuilding open-Departure of last aircraft

Kunisaki Lounge

The lounge is open to all passengers before take-off.
Spend the moments before your flight unwinding while looking out at the big blue sky.
Location2nd Floor Inside the waiting area
Operating Hours6:40-15 minutes before the last departing flight

Reception Room (Multipurpose Meeting Room)Reservation Required

This spacious room can be utilized as a meeting room, classroom, etc.
Location2nd Floor Departure Lobby
Operating Hours7:00-19:30
Enquiries0978-67-2015(9:00~17:00)

Waiting Area (Fee)Reservation Required

An elegant waiting room that can be used as a relaxing spot for important guests.
Location2nd Floor Departure Lobby
Operating Hours7:00-19:30
Enquiries0978-67-2015(9:00~17:00)

Multipurpose Restrooms

In the multipurpose restrooms, there are ostomates, toilets for use by persons with disabilities, diaper changing boards and sheets. They have plenty of space for baby strollers and wheelchairs.
There are 11 in total; eight in the Domestic Terminal and three in the International Terminal. Four of them are ostomate-friendly and two have folding beds.

Wheelchair Accessible

Ostomate-friendly

Big Sheet Available

Changing Station

Baby Chair

Changing Board

Domestic Terminal 3rd Floor

Restaurant Row

Wheelchair Accessible

Changing Station

Observation Deck

Wheelchair Accessible

Ostomate-friendly

Big Sheet Available

Baby Chair

Changing Board

Domestic Terminal 3rd Floor Floor Map (PDF)

Domestic Terminal2F

Inside the waiting area

Wheelchair Accessible

Ostomate-friendly

Changing Station

Inside the waiting area

Wheelchair Accessible

Changing Station

Departure lobby next to the shops

Wheelchair Accessible

Ostomate-friendly

Changing Station

Changing Board

Departure lobby next to the shops

Wheelchair Accessible

Big Sheet Available

Baby Chair

Departure lobby behind the central stairs

Wheelchair Accessible

Domestic Terminal 2nd Floor Floor Map (PDF)

Domestic Terminal First Floor

Inside the waiting area

Wheelchair Accessible

Changing Station

Arrival Lobby

Wheelchair Accessible

Ostomate-friendly

Big Sheet Available

Baby Chair

Changing Board

Domestic Terminal First Floor Floor Map (PDF)

International Terminal First Floor

Inside the waiting area

Wheelchair Accessible

Changing Station

Check-in Lobby

Wheelchair Accessible

Ostomate-friendly

Waiting area

Wheelchair Accessible

International Terminal First Floor Floor Map (PDF)

Resting Room

When your body takes a sudden turn for the worse, take a load off in the Resting Room. If you wish to utilize the Resting Room please make your way to the General Information Desk on the first floor.
Amenities: 1 bed (No resident doctor, no medical supplies, and no medicine available)
LocationFirst Floor Next to the JAL counter
Operating HoursBuilding open~Building close
Enquiries0978-67-1174(Information Desk)

Cash Corner (ATM)

There are 3 ATMs on the second floor.
(1 each for Oita Bank, Howa Bank, and Aeon Bank.
Location2nd floor departure lobby Central escalator back
Operating Hours Oita Bank:9:00-19:00 Weekdays 9:00-17:00 Weekends and Holidays
Howa Bank:9:00-18:00 Weekdays 9:00-17:00 Weekends and Holidays
Aeon Bank:Building open~Departure of last aircraft

※For more information, refer to each bank's webpage.

Dressing Room

If, for example, you have a ceremony where you need to change your clothes, feel free to use our dressing room.
LocationFirst Floor Next to the JAL counter
Operating HoursBuilding open~Building close

Worship room

When using the worship room please offer to the general information office on the first floor.
We always have two mats for worship.
※ There is no water supply facilities in the worship room.
※ Since we have one Quran available at the general information office, please request those who need it.
LocationFirst Floor Next to the JAL counter
Operating HoursBuilding open~Building close

Nursing Room

There is one nursing room each on the first and second floor. They are equipped with various features. The second floor room is divided into two compartments, with two diaper changing beds, a hot-water machine for baby formula, a microwave for heating up baby food, and an area separated by an accordion curtain for nursing.
LocationFirst Floor Arrival Lobby
Operating HoursBuilding open~Building close
Location2nd Floor Departure Lobby
Operating HoursBuilding open-Departure of last aircraft

Mailbox

Collection times Monday~Saturday: around 11
Sundays and Holidays: around 9:30

LocationThe walkway in front of the passenger building (center)
Enquiries0978-67-0042 (Aki Post Office)

AED (automated external defibrillator)

If someone's heart suddenly stops, AED's can apply an electric shock that can return them to a normal state.
They have a voice guide and written instructions so anyone has the ability to use them.
Location First Floor In front of the General Information Desk
First Floor Inside the baggage claim
2nd Floor Departure Lobby
2nd Floor Inside the waiting area
3rd Floor In front of the elevators
International Flights Building Departure Lobby
International Flights Building Inside the waiting area (International Terminal)
Inside the cargo building

Hand-held sightseeing delivery service (home delivery and temporary keeping)

Hand-held sightseeing delivery service (on the day delivery)

We will deliver your baggage to the hotel in Beppu and Oita city during the day.
Reception place First floor general information office side reception counter Inquiries 0978-67-1174 Price · Total of three sides within 120 cm = 1,000 yen (tax included)
· Baggage other than the above = 1,300 yen (tax included)
Reception time Reception is open from 6: 30-10: 00 Delivery time · Hotel in Beppu City delivered by 17 o'clock
· Hotel in Oita city = Delivered by 18 o'clock

Hand-held sightseeing temporary keeping service

Reception place First floor general information office side reception counter Inquiries 0978-67-1174 Handled size Total vertical and horizontal height is within 250 cm, weight is within 30 ㎏ Price
(Per day)
Small: 300 yen / day (souvenir bag, coat · costume case etc)
Medium: 500 yen / day (Boston bag, carry case, etc.)
Large: 800 yen / day (golf bag, snowboard etc)
Care time 6: 30-20: 00 Other The charge is prepaid. Furthermore ,, receipt. Is not possible case, additional number of days extra charge will be added. (Maximum 3 days storage)

Baggage Delivery Counter

Baggage and Souvenirs can be delivered from the Baggage Delivery Counter.
【Yamato Delivery Service】
LocationFirst Floor Next to the Information Desk
Operating Hours7:00-20:00
※Depending on when the request is made, there are times when your baggage will be sent out on the next day.

Smoking Room

The airport is a smoking-free building. People who wish to smoke can do so in the smoking room.
There are two smoking rooms outside of the passenger building.
Location 2nd Floor Inside the waiting area
2nd Behind the cash corner
First Floor North and south side of the passenger building (outside)

Kid's Corner

For all the passengers with children. There are picture books with Marshal (Oita Airport's mascot), a space to take pictures, and a slide made from Japanese straw, among other attractions.
Location 2F Departure Lobby
Operating Hours Building open~Departure of last aircraft

Coin Lockers

Location First Floor Arrival mouth (next to bus counter)
Operating Hours 0978-67-1179 (Engineering Division) Normal size width・depth・height (30cm×55cm×40-55cm)
Fee 300 yen/one day
Large size width・depth・height (30cm×55cm×110cm)
400 yen/one day (two large size lockers in the airport)

Limit for storage time 8 days

Oita Airport Foot Spa

There is a foot spa sourced from a free-flowing hot spring available to use free of charge.
Location First FloorArrival Lobby
Enquiries 0978-67-2015 Operating Hours 10:00-19:00
Seats 14・cypress bath
Other Simple changing room available. Also, plastic socks are available for people who want to enter the bath without taking off their socks or stockings.

Services

Baby Stroller Rental

Passengers with flights should request strollers at their airline's counter, while passengers without flights should request them at the General Information Desk.
Location Airline Counters
First Floor Information Desk

Wheelchair Rental

Passengers with flights should request wheelchairs at their airline's counter, while passengers without flights should request them at the General Information Desk.
Location First Floor Airline Counters
First FloorInformation Desk

Umbrella Rental

For passengers using the airport, there're free umbrellas available to use in the parking lot. After using them, you can return them at any of the installations.
Location Domestic Passenger Building 3 spots at the entrance and exit
Oita Airport Parking Lot 1 1 spot at the entrance
Oita Airport Parking Lot 2 2 spots at the exit

Baggage Cart

Please use the baggage cart if you have large luggage.
After using the cart, please return it to it's original location.
Cart Locations Domestic Flights Building
Baggage claim
Arrival Lobby (Photos)
Walkway in front of the Passenger Building.

International Flights Building First Floor
Baggage claim
Check-in Lobby

WiFi (OitaAirport-WiFi)

You can use WiFi all throughout the airport on your personal laptops and smartphones via "OitaAirport-WiFi", "おんせんおおいたWi-Fi", or "DoSPOT-FREE".
Japan.Free Wi-Fi

Business Corner

People with computer or phone chargers can use any of the six outlets free of charge.
In addition, you can use the outlets places near some of the seats inside Skyline View Restaurant and Nanase on the third floor.
There are also outlets in the waiting area.
Location 2nd Floor Next to the Kid's Corner
2nd Floor Inside the waiting area

Operating Hours Building open~Departure of last aircraft

Edy Charger

You can use cash to put money on your Edy card or phone.
Location 2nd Floor Inside of ANA FESTA(7:00-Arrival of last flight)
2nd Floor In front of the Kid's Corner(Building open-Departure of last aircraft)
First Floor Arrival Lobby(Building open~Building close)

Ticket Machines for Tokyo Monorail

You can buy tickets for the Tokyo Monorail operated trains at the machines placed here.
Location 2nd Floor Inside the waiting area